Every new HVAC unit comes with a manufacturer’s warranty. This is a guarantee that the manufacturer will cover specific repairs and replacements within a given period. The HVAC warranties can help you save a significant amount of money should your system fail. Usually, the warranty indicates various terms and conditions, and it’s vital that you thoroughly read and comply with all the requirements. You should also be very careful with your unit since some mistakes can void the warranty. When this happens, all the coverage ceases, and you will have to incur the subsequent repair costs until you buy a new unit. Here are some mistakes that can void your HVAC warranty.
1. Improper HVAC Installation
The HVAC system contains very delicate components, and when installed wrongly, it can malfunction. Since this is not a manufacturer’s fault, hiring an unqualified technician to install the unit can void the warranty. Most manufacturers require that you have a certified and authorized HVAC company install your unit. Technicians should ensure that they install the suitable system for your space at the right location for the manufacturer to honor the warranty. If you choose to do the installation on your own and then call an expert after you have damaged some parts, the warranty won’t cover the replacements.
2. Neglecting Preventive Maintenance
When you submit a repair claim, the manufacturer will require proof of annual maintenance. No matter how well your unit functions, you should have it checked often. During tune-ups, the technician will inspect all the components, diagnose and fix minor issues to prevent significant problems in the future. Such practices reduce the chances of a breakdown. Manufacturers insist on regular maintenance to avoid paying for repairs and replacements that you could otherwise avoid by preventive care.
Some manufacturers require that you perform HVAC maintenance annually or twice per year, and you need to comply with this. If you’re one of those people who often forget service appointments, consider a maintenance plan. You will decide with your contractor on the best tune-up times for your unit based on your schedule, so you don’t have to worry about missing maintenance appointments. Note that some of the HVAC unit parts are very expensive, and keeping up with yearly maintenance will help you save on replacement costs.
3. Lack of Documentation
Ensure that you keep all the records of the repairs, installation and maintenance tasks performed on your unit. This will help you prove to the manufacturer that you have been following the warranty’s guidelines. Anytime you submit a claim, be ready to present documentation of any work or buys related to your unit. You should never throw away receipts. Even if you do everything right but don’t keep the documents, you risk voiding the warranty.
4. Performing Unauthorized Repairs
Some people tend to try out DIY repair projects on their HVAC units to save on cost. By doing this, you risk damaging the unit’s vital parts further. HVAC repairs require the use of special tools and experts knowledge. In some states, it’s even illegal for an uncertified individual to handle any systems that utilize the refrigerant. The manufacturer will not cover any damages caused as a result of DIY attempts. Note that even making some unauthorized modifications can void the warranty. To maintain your warranty, always ensure that a licensed HVAC technician performs all repairs.
5. Failure to Register the Warranty
Even if you keep up with regular tune-ups, have a professional do the repairs, and document everything, you may not benefit from the coverage if you never registered your warranty. Some people get too excited about the new unit and forget to fill in the paperwork. Once you install a new HVAC unit, remember to register your warranty right away. You can do the registration online, via a phone call or by mailing the agreement within a specific period. Failure to register your system within the set time can limit the coverage, shorten or void it.
Different manufacturers offer varying timelines, and it may be within six months or a year. But, the best way to avoid such issues is by filing the form immediately after installation to mark the beginning of the warranty coverage.
Registering for the warranty is one of the simplest ways to protect your warranty, and it only takes a little time. You will need to provide your name, address, the contractor or HVAC company name, installation date, model and serial numbers. Even if failure to register may not void the warranty in some cases, the process of trying to retrieve such information and registering it at the time when you need repairs may delay the process.
6. Using Off-brand Replacement Parts
The manufacturers will automatically void your warranty once they notice that you have used replacement parts from another company other than the original. One of the biggest dangers of buying off-brand parts is that some companies produce components that don’t comply with the safety standards set by the original manufacturer. Installing such elements in your HVAC unit can cause severe damage to the system that requires extensive repairs. The wrong parts will also make other components within the unit start wearing off faster than expected, which shortens the lifespan of your system.
The original HVAC manufacturer provides well-tested parts for compatibility with the unit. This reduces the risk of damage to your system since the replaced parts function precisely like other parts. Be wary of dishonest technicians who may try to repair your HVAC unit with lower quality and off-brand parts at a lower price. Although some third-party parts could be safe to use, it doesn’t guarantee that they will work correctly in your specific unit.
Even when these parts seem to work well, the manufacturer cannot determine whether these parts are the source of the issues on the system. Manufacturers, therefore, only cover their components. Whenever you want to replace your HVAC parts, be careful of terms like aftermarket, non-OEM and off-brand if you wish to protect your warranty. Anytime the technician refers to such terms concerning parts replacement, choose another company that uses original equipment manufacturer (OEM) parts.
Need Help in Maintaining Your Warranty? Work With Professionals
An HVAC warranty offers homeowners some protection should their system fail. When well protected, you will avoid expensive repairs and replacements. Note that anytime you file a claim, the manufacturer will need proof of compliance with all the warranty requirements. Generally, unit misuse, neglect, and deliberate damages on your HVAC unit can void the warranty coverage. But, by avoiding the above mistakes, you won’t have to worry about voiding the warranty. Taking care of your HVAC system will also make the warranty claim process smooth and avoid delayed services.
If you’re looking for HVAC technicians you can trust, get in touch with Christian Brothers Air Conditioning, Plumbing & Electrical. We have a team of experts who offer high-quality heating systems and air conditioning installation, repairs and tune-up services. Our company also provides plumbing, electrical, air quality and insulation services in Phoenix, AZ, and the nearby areas. Fill out our contact form or give us a call now to schedule an appointment.